Privacy Policy

1. Introduction

Twelve Axis Inc. ("we", "us", or "our") sets forth this Privacy Policy regarding the handling of users' personal information in the applications and web services we provide (the "Services").

2. Information We Collect

We may collect the following information in the course of providing the Services.

• Email address (when you contact us or register an account)
• Information about your device (operating system, device type, etc.)
• Information about your use of the Services
• Payment information (processed via Stripe or Apple (App Store); we do not directly retain your card information)

3. Purposes of Use

We use the information we collect for the following purposes.

• To provide, operate, and improve the Services
• To respond to user support inquiries
• To send notices regarding the Services
• To address conduct that violates our terms of service

4. Disclosure to Third Parties

We will not disclose users' personal information to third parties except in the following cases.

• Where the user has given consent
• Where required by laws and regulations
• Where necessary to protect the life, body, or property of a person
• Where disclosed to service providers to the extent necessary for the operation of the Services

5. Handling of Payment Information

Depending on the payment method, we use the payment services of Stripe, Inc. or Apple Inc. (App Store). Payment information is processed securely by these payment service providers, and we do not directly retain credit card numbers or similar information. Please refer to each company's website for its privacy policy.

6. Handling of Data Created or Entered in Our Apps

Data that users create or enter in our iOS apps (such as Word List), including word lists and learning records, is in principle stored on the user's device and in the user's own iCloud (Apple's cloud service). This data is not sent to our servers, and we cannot view its contents.

• Synchronization between devices uses iCloud (CloudKit) provided by Apple Inc. The data is stored in iCloud linked to the user's Apple ID and is managed in accordance with Apple's privacy policy.
• Handwriting recognition is processed on the device (on-device).
• Voice input and text-to-speech may use Apple's speech recognition and speech synthesis features, in which case the handling of information is subject to Apple Inc.'s privacy policy.
• We do not require users to register an account or enter personal information to use the basic features of our apps.

7. Security

We implement appropriate security measures to prevent the leakage, loss, or damage of personal information.

8. Changes to This Privacy Policy

We may change this Policy as necessary. The revised Privacy Policy takes effect when it is posted on this page.

9. Contact Us

For inquiries regarding this Policy, please contact us at the address below.

Twelve Axis Inc.
Email: support@twelve-axis.com

10. Governing Language

This English version is a reference translation of the Japanese original. In the event of any discrepancy between the two versions, the Japanese version shall prevail.